RETURN & REFUND POLICY

Effective Date: June 13, 2026

At BeauLuxe Essentials, every product is handcrafted with care and made to provide a luxurious experience. Due to the nature of our products, we maintain the following Return and Refund Policy.

All Sales Are Final

For health, hygiene, and safety reasons, all sales are final.

We do not accept returns or exchanges on:

Candles

Wax melts

Room and linen sprays

Hair care products

Body care products

Seasonal items

Clearance items

Personalized or custom orders

Damaged, Defective, or Incorrect Orders

We want you to love your order.

If your package arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

Order number

Full name

Photos of the damaged item(s)

Photos of the shipping box and packaging

Send all claims to:

info@beauluxeessentials.org

Failure to provide photos may delay or prevent claim approval.

Approved Claims

If a claim is approved, BeauLuxe Essentials may choose to:

Replace the item

Issue store credit

Issue a refund to the original payment method

The resolution offered will be determined on a case-by-case basis.

Shipping Delays

Once an order has been transferred to the shipping carrier, BeauLuxe Essentials is not responsible for shipping delays caused by:

Weather

Carrier delays

Incorrect shipping addresses

Lost or stolen packages

Customers should contact the carrier directly regarding delivery issues.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping charges before reshipment.

Cancellations

Orders may only be canceled within 12 hours of purchase.

After production or packaging has begun, orders cannot be canceled.

Contact Us

Questions regarding returns, refunds, or damaged orders may be directed to:

BeauLuxe Essentials

Email: info@beauluxeessentials.org